Privacy policy
### PRIVACY POLICY
The Abitibi-Témiscamingue Museum Network, referred to as RMAT (“RMAT”, “we”, or “our”), is committed to protecting your privacy and safeguarding your personal information. The purpose of this privacy policy is to inform you about our privacy practices and the protection of your personal information, including how we collect, use, and disclose your personal information.
This privacy policy applies to our application (the “Application”) and all our activities, unless we have provided you with a separate privacy policy for a specific product, service, or activity.
Please read this privacy policy carefully. By submitting your personal information to us, registering, or using any of the services we offer, using our application, or voluntarily interacting with us, you consent to the collection, use, and disclosure of your personal information in accordance with this privacy policy. Our privacy policy sets out our standards for the collection, use, disclosure, and storage of your personal information. This privacy policy is incorporated into and subject to our other applicable terms and conditions, such as the terms of use of our Application. In this privacy policy, terms capitalized but not defined have the meaning given to them in the terms above.
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### WHAT DOES THIS PRIVACY POLICY COVER?
1. Your consent to collection, use, and disclosure
2. The personal information we collect
3. The use of your personal information
4. Sharing your personal information
5. Unsubscribing from communications
6. Retention of personal information
7. Information security
8. Access and updating your personal information
9. International transfer and storage of information
10. Applications and third-party services
11. Information for children
12. Updates
13. Contact us
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### YOUR CONSENT TO COLLECTION, USE, AND DISCLOSURE
We collect, use, and disclose your personal information with your consent or as permitted or required by law. How we obtain your consent (i.e., the form we use) depends on the circumstances and the sensitivity of the information collected. Subject to applicable laws, your consent may be explicit or implied, depending on the circumstances and the sensitivity of the personal information in question. If you choose to provide us with personal information, we assume that you consent to the collection, use, and disclosure of your personal information as outlined in this privacy policy.
Generally, we will request your consent at the time of collecting your personal information. When we wish to use your personal information for a purpose not previously indicated at the time of collection, we will seek your consent before using that information for the new purpose.
You may withdraw your consent to the collection, use, or disclosure of your personal information at any time by contacting us using the contact information provided in the “Contact Us” section below. However, before implementing the withdrawal of your consent, we may require proof of your identity. In some cases, withdrawing your consent may mean that we will no longer be able to provide certain products or services.
If you provide us with personal information about another person, it is your responsibility to obtain that person’s consent to allow us to collect, use, and disclose their information as described in this privacy policy.
The personal information we collect generally falls into one or more of the following categories:
For individuals using our Application, we may collect information about you or your activities on the Application, specifically:
– **Account creation/login:** We collect your first and last name, email address, and password.
– **Contact form:** We collect your first and last name, email address, and any other information you provide in your message.
– **Newsletter subscription:** We may collect your first name and email address.
– **Geolocation:** With your consent, we may use geolocation to suggest festivals near you and help you locate yourself on a festival map.
Like most applications and other internet services, we may collect certain technical and device-related information about your use of our Application. This information may include your device’s unique identifier, information about your device, browser, and operating system, as well as the date and time of using the Application.
Anonymous data from Google Analytics may be shared with other Google services, which may use the data to contextualize and personalize ads on its advertising network. RMAT reserves the right to perform statistical analyses using data collected from the internet application on an anonymous and aggregated basis to measure interest in and use of the Application. RMAT reserves the right to provide its anonymous and aggregated data analyses to any third party.
**Other interactions:** For individuals who interact with us in person, by phone, email, social media, or otherwise, including those who may be interested in our activities, we may collect any information you provide to us.
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### HOW DO WE USE YOUR PERSONAL INFORMATION
We may use your personal information and other information to:
– Fully use, maintain, improve, and provide all the features of the Application, provide the services and information you request, respond to comments and questions, and provide support to users of the Application.
– Communicate with you in accordance with applicable laws about our products and services.
– Monitor and improve our Application and develop new services.
– Analyze customer needs and activities to help us better serve them.
– Conduct research and analysis related to our business, products, and services.
– Respond to inquiries and other requests.
– Provide you with information that may interest you, including about our products and services.
– Combat fraud and investigate legal claims.
– Fulfill our legal obligations.
We may use your personal information and other information for purposes for which we have obtained your consent and for other purposes that may be authorized or required by applicable law.
We do not use the information we collect to advertise third-party products and services or to target ads for RMAT products and services on third-party applications or services.
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### HOW DO WE SHARE YOUR PERSONAL INFORMATION?
We may provide your information to our service providers. In such cases, we take steps to ensure that the rules set out in this privacy policy are followed and require service providers to maintain the confidentiality of your personal information and ensure its security. We also require them to use your personal information only for the purposes for which it was provided. When our service providers no longer need your personal information for these limited purposes, we require them to destroy it.
In certain circumstances, we may allow our service providers to retain aggregated, anonymous, or statistical information that does not identify you. We do not allow service providers to disclose your personal information to unauthorized parties or to use your personal information for direct marketing purposes. If you would like more information about our service providers, please contact us using the contact information provided in the “Contact Us” section below.
Additionally, we may use and disclose your personal information when we believe that such use or disclosure is authorized, necessary, or appropriate:
– (a) under applicable law, including laws outside your country of residence;
– (b) to comply with a legal process;
– (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence;
– (d) to enforce the terms of our agreements related to our products and services;
– (e) to protect our business or that of our affiliates or subsidiaries;
– (f) to protect our rights, privacy, security, or property, and/or that of our affiliates, you, or others;
– (g) to allow us to pursue available remedies or limit the damages we may suffer.
Additionally, if we transfer your personal information to a third party, we will identify that third party and the reason for the disclosure and obtain your consent.
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### UNSUBSCRIBING FROM COMMUNICATIONS
If you no longer wish to receive marketing emails from us, you can opt out by clicking the “unsubscribe” link at the bottom of each email you receive from us or, if you created an online account when you signed up to receive our emails, you can log into your account and modify your communication preferences. You can also unsubscribe by contacting us directly using the contact information provided in the “Contact Us” section below.
We will endeavor to respond promptly to your unsubscribe request, but we ask that you allow a reasonable period to process your request. Please note that if you opt-out of receiving marketing emails, we may still send you communications about our products or services or other subjects.
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### RETENTION OF PERSONAL INFORMATION
We will only use, disclose, or retain your personal information as long as necessary to fulfill the purposes for which the personal information was collected and as permitted or required by law. If you would like more information about the periods during which your personal information will be retained, please contact us using the contact information provided in the “Contact Us” section below.
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### INFORMATION SECURITY
We have implemented physical, organizational, contractual, and technological security measures to protect your personal information and other information against loss or theft, unauthorized access, disclosure, copying, use, or modification. We have taken steps to ensure that only authorized personnel have access to your personal information and that they only access it on a “need-to-know” basis or as their duties reasonably require.
Despite the measures described above, no method of transmission or storage of information is 100% secure or error-free, so we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe the security of information you have provided to us has been compromised), please contact us immediately using the contact information provided in the “Contact Us” section below.
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### RIGHTS REGARDING YOUR PERSONAL INFORMATION
We will take steps to ensure that your personal information is accurate, complete, and up to date. We do not systematically update your personal information unless such a process is necessary. We expect you to provide us with updates to your personal information from time to time, as necessary.
You may request in writing to review the personal information we collect, use, or disclose about you, and we will provide that personal information as required by law. You may also challenge the accuracy or completeness of the personal information we have about you in our records. If you can demonstrate that
the information in our records is inaccurate or incomplete, we will amend the information as required.
To request access to your personal information or to correct or update your personal information, please contact us using the contact information provided in the “Contact Us” section below. We may require you to provide us with proof of identity before granting access to your personal information or making corrections.
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### INTERNATIONAL TRANSFER AND STORAGE OF INFORMATION
Your personal information may be stored and processed in any country where we have facilities or where we engage service providers, and by using our Application or providing us with your personal information, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than those of your country. While such information is outside of your country, it is subject to the laws of the country in which it is held, and may be subject to disclosure to governments, courts, law enforcement, or regulatory agencies of that other country, in accordance with the laws of that country.
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### APPLICATIONS AND THIRD-PARTY SERVICES
Our Application may contain links to third-party websites or applications. When you click on such a link, you are navigating to a website or application operated by an entity other than RMAT, and we are not responsible for the privacy practices or the content of such websites or applications. We encourage you to review the privacy policies of each website or application you visit or use to understand how your information will be collected, used, and disclosed.
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### INFORMATION FOR CHILDREN
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13 without the verifiable consent of a parent or guardian. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information from our files as soon as possible.
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### UPDATES
We may update this privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we make changes to this privacy policy, we will notify you by updating the date of this privacy policy and posting it on our Application. In some cases, we may also provide you with additional notice (such as adding a statement to the home page of our website or sending you an email notification). We encourage you to review this privacy policy periodically to stay informed about our collection, use, and disclosure of personal information.
Your continued use of our Application and services following the posting of changes to this privacy policy will signify your acceptance of those changes.
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### CONTACT US
If you have any questions or comments about this privacy policy, our privacy practices, or if you would like to access or correct your personal information, please contact us at:
info@reseaumuseal-at.ca
We will endeavor to respond to your request or inquiry promptly.
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Thank you for taking the time to review our privacy policy. Your privacy is important to us, and we are committed to protecting your personal information and maintaining your trust.